The monthly engine.
Growth Foundation, Growth Engine, and Growth OS — three tiers of the full partnership. Every retainer client gets a system and a team. Move up or down with 30 days notice after the first 90 days.
Answer the phone, follow up, get reviews. The core system.
- Full phone coverage (M-F 9am-5pm + missed-call auto-text 24/7)
- Email coverage
- Quotes provided to leads from standardized pricing (custom quotes routed to you)
- Quote follow-up sequences
- Job estimate scheduling
- Review requests + response management
- Basic reporting and custom dashboard built (calls, quotes, reviews, close rate)
- Monthly 30-min check-in
Foundation + consistent lead generation and existing client nurturing.
- Everything in Foundation
- Google LSAs (Local Services Ads) setup + management
- Text/SMS marketing to past customers (monthly campaigns)
- Formal referral program setup + management
- Job satisfaction follow-up
- 2 Focus Areas from menu of 16
- Monthly reporting + strategy call
Engine + extended coverage + full growth system.
- Everything in Engine
- Extended phone (M-Sat 8am-8pm + emergency after-hours triage)
- 4 Focus Areas from menu of 16
- Weekly SMS/email campaigns to past customers and new leads
- Social media management
- Monthly email campaigns
- Content calendar and scheduling
- Quarterly deep-dive strategy session
How the tiers differ.
| Foundation$2,997 /mo | Most Popular Engine$4,997 /mo |
Growth OS$9,997 /mo | |
|---|---|---|---|
| Phone coverageLive phone hours per day | M-F 9am-5pm + auto-text | M-F 9am-5pm + auto-text | M-Sat 8am-8pm + after-hours |
| Focus AreasPicked from menu of 20 | ✕ | 2 | 4 |
| Paid adsLocal Service Ads (LSAs) | ✕ | Setup + management | Setup + management |
| Text/SMS marketingTo past customers | ✕ | Monthly | Weekly |
| Referral programFormal, tracked, promoted | ✕ | Included | Included |
| Check-in cadenceHow often we meet to review | Monthly 30-min | Monthly strategy call | Monthly + quarterly deep-dive |
| Best forWhere this tier shines | $1-2M operators | $2-5M operators | $5M+ or multi-location |
The five dimensions that actually change between tiers. Everything else compounds in the cards above.
Move up or down with 30 days' notice after the first 90 days.
16 levers. You pick the ones that move you.
Every Engine or Growth OS retainer client picks Focus Areas from a menu of 16. Engine gets 2. Growth OS gets 4. Add more for $500 each.
What owners ask before booking.
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Our competitors give you a person. We give you a system, a person trained on the system, and the strategy underneath it. You don't manage the VA. We do.
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Some owners should. The math works if you have the bandwidth to write the role, train the person, manage the work, and replace them when they leave. If you don't, that's where we come in.
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Retainers are month-to-month after the first 90 days. We ask for 90 because that's how long it takes for the systems to actually compound. After that you can leave with 30 days' notice. No lock-in.
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The model is built for $1M to $5M. Below that, the retainer math gets hard. A Single Sprint can still work (Strategy Audit or Branding + Website), but the retainer probably waits until revenue catches up.
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We do not do Google Display Ads or Meta Ads. Those are specialist plays. We'll refer you to a vetted partner and keep the rest of the system tuned around them.
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Books, taxes, payroll filings (your accountant). Legal documents (your lawyer). Paid media spend (separate from retainer). We share the full Scope doc before you sign, so no surprises.
Foundation is right for $1-2M operators focused on operational discipline. Engine is for $2-5M operators ready to invest in consistent lead flow. Growth OS is for $5M+ or multi-location operators who need extended coverage and a full system. You can fill out our form and we'll quickly tell you which one to start with.